Enterprise Solutions Architect Director

5 days ago


London, Greater London, United Kingdom Nagarro Inc Full time
About This Role
We are looking for an Enterprise Solutions Architect Director to lead our IT service management efforts. As a key member of our team, you will be responsible for designing and implementing ITSM solutions on Jira Service Desk. With a strong background in consulting and service management, you will work closely with our architects and SMEs to develop and implement innovative solutions.

About Nagarro Inc
Nagarro Inc is a leading Digital Product Engineering company that delivers cutting-edge products and services to clients worldwide. We are a dynamic and non-hierarchical organization that values innovation and collaboration. Our team of 18000+ experts across 37 countries is dedicated to delivering exceptional results.

Key Responsibilities
- Design and implement ITSM solutions on Jira Service Desk
- Collaborate with ITSM architects and SMEs
- Develop and implement ITAM and ITOM solutions
- Ensure compliance with SAM, HAM, and ITIL processes
- Work with the Atlassian suite of products

Requirements
- 14-20 years of experience in IT service management
- Expert-level skills in Jira Service Desk Consulting and Service Management
- Proven track record of developing and implementing ITSM solutions

Compensation
- Salary range: $120,000 - $160,000 per year
- Opportunity to work with a global team of experts
- Dynamic and non-hierarchical work culture


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