Site Operations Manager

4 weeks ago


Plymouth, United Kingdom Correct Contract Services Limited Full time
Job Title: Site Operations Manager

Job Summary:
Correct Contract Services Limited is seeking a skilled Site Operations Manager to oversee energy efficiency projects across the UK. As a key member of our team, you will be responsible for supervising work programs, creating and revising systems and procedures, and ensuring quality control on site.

Key Responsibilities:
• Supervise work programs for retrofitting social housing and energy efficiency projects with a whole house improvement approach.
• Create and revise systems and procedures by analyzing operating practices and implementing changes to workload and equipment delivery schedules to provide cost savings.
• Report progress against program, problem solve, schedule, and liaise with contracts manager and resident liaison officer to ensure smooth end-to-end customer experience.
• Resolve technical problems by coordinating preparation of reports and communication with staff, analyzing data, and identifying solutions.
• Ensure quality of all operational staff by auditing regularly on site to prove competence and compliance of onsite engineers with company procedures.
• Provide information by answering questions and requests to clients.
• Maintain supplies inventory by checking stock to determine orders for delivery to site, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies.
• Supervise all site inductions, H&S practices, and accommodate and assist with external audits and clients H&S auditing on site.
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Responsible for all staff in the department, toolbox talks, and briefings.
• Report project changes on site and supply problems to line manager.
• Liaise with scheduling teams (office-based) staff regarding schedules and programming.
• Complete QC checks and all required sign-off documentation, certification for projects.

Requirements:
• SSSTS or equivalent
• Experience of working within the Social Housing sector on large-scale installation and maintenance contracts, customer service, including experience of site CDM and H&S regulations and reporting.
• Technical auditing experience.
• Energy efficiency and retrofitting experience preferred.
• Electrical or building fabric insulation experience preferred.

What We Offer:
• Sick pay scheme
• Additional annual leave
• Buying of annual leave
• Automatic enrollment to pension scheme
• Personal attributes: truth, knowledge sharing, improvement commitment, responsibility, goal achievement, flexibility, and knowledge development

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