Case Handler

3 weeks ago


Camberley, Surrey, United Kingdom Marston Holdings Full time
Job Title: Case Handler

We are seeking a highly skilled and motivated Case Handler to join our team at Marston Holdings Limited. As a Case Handler, you will be responsible for managing our ongoing cases on behalf of our clients and customers.

Key Responsibilities:
  • Review and manage an existing caseload with the support of your team
  • Communicate with customers and clients via telephone and email to ensure effective case management
  • Liaise with our enforcement team to ensure timely follow-up on caseload enquiries
  • Work to deadlines to deliver efficient and effective case management services
  • Prepare and submit reports and invoices as required
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to approach situations with confidence and persistence
  • Strong organizational and time management skills
  • Ability to work effectively in a team environment
What We Offer:
  • Discretionary monthly bonus scheme based on performance
  • 25 days annual leave plus Bank Holidays
  • Enhanced maternity and paternity package (subject to eligibility)
  • Healthcare cash plan
  • Access to a range of staff benefits, including discounts on high street and online shopping, travel, socializing, and wellbeing
  • Pension scheme

We are an equal opportunities employer and welcome applications from all suitably qualified candidates. Please note that new starters will be subject to clearance through the Disclosure and Barring Service.


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