Executive Support Specialist
2 weeks ago
We are seeking an experienced Executive Support Specialist to join our dynamic team at Mitie. As a key member of our operational team, you will play a pivotal role in providing exceptional administrative support to our management team.
Key Responsibilities- Serve as the first point of contact for all correspondence and phone calls, ensuring a professional and efficient response.
- Prepare and distribute ad-hoc and template communications to both customers and staff, maintaining clarity and consistency.
- Collaborate closely with staff, suppliers, and clients to maintain strong working relationships.
- Organize and maintain databases and filing systems, ensuring accessibility and efficiency.
- Implement and refine administrative procedures to enhance operational efficiency.
- Prepare reports, presentations, and correspondence with a high level of accuracy and professionalism.
- Manage travel, transport, and accommodation arrangements, ensuring smooth logistics.
- Accurately manage and process directors' expenses.
- Oversee the PA inbox, ensuring timely distribution of internal communications.
- Diary and meeting management, scheduling appointments with precision.
- IT Proficiency: Strong knowledge and ability to use IT systems effectively.
- Communication Skills: Excellent written and oral communication skills; IT literate and competent.
- Influencing & Liaising: Ability to influence and liaise with others effectively, maintaining strong working relationships.
- Professionalism: Maintain a disciplined and professional attitude at all times.
- Process Improvement: Capable of working within established procedures and contributing positively to improvements.
- Creative Thinking: Ability to listen actively and demonstrate creative thinking skills.
- Health & Safety Awareness: Understanding of the Health and Safety at Work Act.
- Discretion & Trustworthiness: Ability to handle confidential information with tact and diplomacy; strong communication skills are essential.
- Multitasking Ability: Capable of handling multiple tasks, working well under pressure, and using your own initiative.
- Team Player: Work effectively as part of a team.
- Communication Style: Strong written and verbal communication skills with the ability to adapt your style to different business units.
- Autonomy: Ability to work independently and make decisions confidently.
- Flexibility: Adaptable approach to managing a varied workload.
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