Rail Replacement Coordinator

1 week ago


East Midlands, United Kingdom Txm Recruit Ltd Full time

Key Responsibilities:

The successful candidate will be responsible for managing the replacement rail service, ensuring drivers and vehicles meet our standards, and adjusting the service to accommodate changes. Other key responsibilities include:

  • Providing information and assistance to passengers.
  • Maintaining a safe transfer area.
  • Undertaking passenger counts.
  • Communicating problems to the relevant TOC control centre.
  • Acting as the key point of contact with station staff.

Requirements:

To succeed in this role, you will need strong administrative and customer-focused experience, excellent communication skills, and the ability to work under pressure. A valid driver's license is also essential.

What We Offer:

We are committed to providing our employees with a supportive and challenging work environment. This includes a competitive salary, comprehensive training, and opportunities for career advancement.


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