Aftersales Operations Manager
1 day ago
We are seeking an experienced Aftersales / Depot Manager (HGV/Commercial Vehicle) to join our client's team in Devizes. The ideal candidate will have a strong background in the Commercial Vehicle industry and be able to drive business growth and improvement.
The Role:- Lead the Aftersales departments, managing day-to-day operations across multiple depots.
- Develop and implement strategies to improve performance, customer service, and operational efficiency.
- Ensure compliance with company standards and regulatory requirements.
- Manage and develop a team of professionals to achieve business objectives.
- Identify and capitalise on commercial opportunities within the market.
- Conduct regular audits to monitor and improve processes.
- Maintain a positive working relationship with the team and stakeholders.
- Implement and manage efficient workflows to meet customer demands.
- Monitor and analyse performance metrics to inform decision-making.
- Develop and execute marketing campaigns to increase revenue.
- Promote a culture of excellence and continuous improvement within the team.
Proven experience in a similar role, preferably within the Commercial Vehicle industry.
Salary and Benefits:- £70,000 per annum
- Bonus structure based on performance
- Company vehicle provided
- Laptop and mobile phone for work purposes
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Aftersales and Depot Leadership Role
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