Aftersales Operations Manager

1 day ago


Devizes, Wiltshire, United Kingdom CV Library Full time
Job Summary:

We are seeking an experienced Aftersales / Depot Manager (HGV/Commercial Vehicle) to join our client's team in Devizes. The ideal candidate will have a strong background in the Commercial Vehicle industry and be able to drive business growth and improvement.

The Role:
  1. Lead the Aftersales departments, managing day-to-day operations across multiple depots.
  2. Develop and implement strategies to improve performance, customer service, and operational efficiency.
  3. Ensure compliance with company standards and regulatory requirements.
  4. Manage and develop a team of professionals to achieve business objectives.
  5. Identify and capitalise on commercial opportunities within the market.
  6. Conduct regular audits to monitor and improve processes.
  7. Maintain a positive working relationship with the team and stakeholders.
Key Responsibilities:
  1. Implement and manage efficient workflows to meet customer demands.
  2. Monitor and analyse performance metrics to inform decision-making.
  3. Develop and execute marketing campaigns to increase revenue.
  4. Promote a culture of excellence and continuous improvement within the team.
Requirements:

Proven experience in a similar role, preferably within the Commercial Vehicle industry.

Salary and Benefits:
  • £70,000 per annum
  • Bonus structure based on performance
  • Company vehicle provided
  • Laptop and mobile phone for work purposes


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