Administrative Professional
3 weeks ago
About Us
RPMGlobal is a thriving professional services firm that values its colleagues, clients, and communities. We're a large and growing organization that still feels like a community.
- Work independently and collaboratively to support the External Client Services team in producing high-quality client deliverables.
- Format and assemble financial statements and other client deliverables in compliance with firm standards, ensuring attention to detail and timely delivery.
- Enter and maintain client data using Microsoft Dynamics 365 software, creating jobs, rolling forward, and archiving as needed.
- Perform general administrative tasks, including answering calls, filing, photocopying, scanning, and welcoming clients and colleagues.
- E-file tax returns to CRA and participate in training to stay current with software and process changes.
- Maintain paper and electronic files according to firm document retention and destruction policies.
- Prepare and edit correspondence, reports, proposals, and other documents.
- Provide billing support using Doane Grant Thornton's systems and follow up on AR as necessary.
- Scan documents, send and receive files electronically, and ensure confidentiality of sensitive information.
- Manage communications, expense administration, and travel arrangements for team leadership.
- Coordinate external and internal appointments, meetings, facility reservations, and catering.
- Demonstrate professional behavior and build positive relationships to support the firm's image and culture.
- Act as the point of contact for Reception.
Requirements
We're looking for an individual with a strong understanding of administrative processes and excellent communication skills. If you have:
- At least 1 year of experience in a professional services environment.
- Excellent verbal and written communication skills.
- Solid business acumen and interpersonal skills.
- The ability to work effectively for multiple people.
- A strong attention to detail and consistent production of high-quality work.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Experience with CRM tools is an asset.
- Availability to work overtime as required.
- An exceptional client service mindset and ability to de-escalate difficult situations.
Then you may be the ideal candidate for this role.
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