Executive Director of Complex Care Operations

5 days ago


Glasgow, Glasgow City, United Kingdom Community Integrated Care Full time

Community Integrated Care is a progressive charity dedicated to providing innovative and high-quality support to individuals with complex or intense needs. We are committed to continuous improvement, modern technology, and a supportive work environment that fosters a culture of psychological safety, wellbeing, and two-way communication.

About the Role

We are seeking an experienced clinical leader to join our team as Regional Manager for Complex Care. As a key member of our management team, you will be responsible for ensuring the highest standards of care for individuals with complex or more intense needs within your geographical area.

You will lead operational delivery, oversee and audit the management of services to ensure person-centered care is embedded, promoting independence, choice, dignity, and privacy. Additionally, you will create meaningful partnerships in local communities, liaise with multi-disciplinary teams, and actively seek feedback to shape services and drive excellence.

This is a unique opportunity to join our ever-expanding team and contribute to our mission of transforming lives through exceptional care. If you are a clinical leader with a passion for delivering exceptional care, we encourage you to apply for this exciting role.

Key Responsibilities
  • Service Delivery: Lead operational delivery, overseeing and auditing the management of services to ensure person-centered care is embedded, promoting independence, choice, dignity, and privacy.
  • Business Development: Create meaningful partnerships in local communities, liaising with multi-disciplinary teams, and actively seeking feedback to shape services and drive excellence.
  • Transformation: Champion change and innovation, driving the successful implementation and embedding of change initiatives.
  • People Management: Lead, develop, and motivate your team to create a high-performing group that meets local objectives.
  • Quality and Compliance: Ensure all policies, procedures, practices, and standards are embedded in service delivery, working closely with Quality colleagues to investigate any concerns.

As a Regional Manager, you will be responsible for driving area performance, optimising resource allocation within budgets, and ensuring financial decisions balance commercial and organisational objectives and KPIs. You will also manage risks, foster a culture of positive risk-taking, and ensure compliance with all legal, regulatory, and organisational standards.

Requirements
  • Professional Qualification: In Health and Social Care, such as a Qualified Nurse, Social Worker, or equivalent.
  • Specialised Knowledge: Diploma in Positive Behaviour/Diploma in Practice Leadership. Proven experience in clinical leadership within a health and social care setting.
  • Regulatory Knowledge & Sector Insight: Current knowledge of CQC and CI regulations, frameworks, and inspection processes. Knowledge of the care sector, including regulatory and contractual frameworks and relevant legislation.
  • Risk Management: Strong knowledge of protective and preventative risk and clinical management strategies.
  • Quality Assurance: Understanding of quality assurance systems and processes.
  • Leadership Skills: Ability to lead teams, manage individual performance, and drive continuous improvement.
  • Stakeholder Engagement & Communication Skills: Skilled at influencing and negotiating with senior stakeholders with excellent written, oral, presentation, and communication skills.
  • Analytical Abilities: Proficient in assessing and analysing data and financial information.
  • Problem-Solving: Ability to respond to sudden and unexpected demands with effective solutions.
  • Personal Attributes: Empathetic communicator, flexible, adaptable, and able to manage risk positively.
Benefits

As a Regional Manager at Community Integrated Care, you will have access to opportunities for professional development, a competitive salary, and a comprehensive benefits package, including a £50,000 - £60,000 salary, depending on experience, plus a £5,000 car allowance based in Aberdeenshire.



  • Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    About the RoleAs a key member of the University of Glasgow's Professional Services Group, we seek a highly experienced and strategic leader to take on the role of Executive Director of Research Services. Reporting to the Vice Principal for Research & Knowledge Exchange, you will play a critical part in shaping and delivering the University's research...


  • Glasgow, Glasgow City, United Kingdom Scottish Dental Care Full time

    Job Title: Regional Facilities Operations DirectorAt Scottish Dental Care, we are seeking a highly skilled and experienced Regional Facilities Operations Director to oversee the management of our facilities. This is a field-based role with significant presence in clinics.We offer a competitive salary of $80,000 - $110,000 per year, depending on...


  • Glasgow, Glasgow City, United Kingdom National Theatre Of Scotland Full time

    We are the National Theatre of Scotland, a theatre without walls, driven by our imagination and passion for creativity. We are seeking a visionary Executive Director to lead our team and ensure the successful delivery of our artistic programme.The successful candidate will provide high-level operational leadership, ensuring the effective management of our...


  • Glasgow, Glasgow City, United Kingdom Executive Integrity | B Corp™ Full time

    Wind Operations Team LeadExecutive Integrity, a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors, is seeking a Senior Wind Operations Director to lead their newly formed Wind Project Operation team. This role offers a unique opportunity to step into a...


  • Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeAs a key member of the University of Glasgow's leadership team, the successful candidate will play a critical role in shaping the University's research strategy and policies. This includes working closely with the Vice Principal for Research & Knowledge Exchange to develop and implement the University's research strategy and policies, as well as...


  • Glasgow, Glasgow City, United Kingdom Taste Hospitality Recruitment Limited Full time

    The opportunity to lead a luxury hotel in Scotland has arisen.Taste Hospitality Recruitment Limited is looking for an experienced Executive Hotel Operations Director to oversee the smooth running of this award-winning hotel with a stylish bar and lounge area, a 3AA Rosettes restaurant, and beautifully appointed bedrooms.Key responsibilities include staff...

  • Operational Director

    4 weeks ago


    Glasgow, Glasgow City, United Kingdom Commonwealth Sport Full time

    Operational Director RoleWe are seeking a skilled Operational Director to oversee the seamless execution and operational excellence of the Commonwealth Games. This role will involve overseeing all operational aspects of the event, including sport competitions and operations, venue operations, logistics, transportation, security, and sport services.The...


  • Glasgow, Glasgow City, United Kingdom Yotel Full time

    About the RoleWe are seeking a highly skilled Executive Culinary Director to oversee all kitchen operations at YOTEL Glasgow. This is a key position that involves coaching and developing the kitchen team, ensuring the effective completion of health and safety regulations, and assisting the management team in achieving financial...


  • Glasgow, Glasgow City, United Kingdom Scottish Federation of Housing Associations Full time

    Company OverviewBlairtummock Housing Association is a dynamic organization dedicated to providing exceptional services to its tenants. As the Director of Housing, you will play a pivotal role in shaping the future of the organization and leading the team towards excellence.


  • Glasgow, Glasgow City, United Kingdom RBH Hospitality Management Ltd (Head Office) Full time

    About the OpportunityThis is a unique chance to join RBH Hospitality Management Ltd (Head Office) as a Commercial Operations Director - Hotels and play a key role in driving our hotel revenue growth strategy.The successful candidate will have a strong background in hotel revenue management and commercial operations, with experience in leading high-performing...


  • Glasgow, Glasgow City, United Kingdom Commonwealth Sport Full time

    Job Title: Senior Operations DirectorJob Summary:We are seeking a highly experienced Senior Operations Director to lead the operational delivery of the Glasgow 2026 Commonwealth Games. The successful candidate will be responsible for overseeing all operational aspects of the event, including sport competitions and operations, venue operations, logistics,...


  • Glasgow, Glasgow City, United Kingdom Scottish Federation of Housing Associations Full time

    Chief Executive Officer - West of Scotland Housing AssociationGlasgow/Hybrid, ScotlandAbout the RoleWe are seeking a dynamic and experienced Chief Executive Officer to lead our organisation through its next phase of growth and development. As a key member of the Scottish Federation of Housing Associations, we pride ourselves on putting our customers at the...


  • Glasgow, Glasgow City, United Kingdom De Lacy Executive Full time

    Take charge of poultry operations on a diverse, family-run farm with this exciting opportunity.The ideal candidate will have experience as a farm manager or proven experience on laying farms looking to advance their career. The farm is equipped with modern multi-tier sheds and its own packing room, housing up to 16,000 birds and committed to maintaining high...


  • Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    About the RoleWe are seeking a skilled and experienced Lab Operations Director to lead our technical services team in the College of Science and Engineering. This is a critical role that requires strong leadership and management skills, as well as a deep understanding of laboratory operations and research.Key Responsibilities:Lead and manage a team of...


  • Glasgow, Glasgow City, United Kingdom The Richmond Fellowship Scotland Full time

    We are looking for a dedicated practitioner to join our team in Stevenston. You will be working with individuals with Autism and associated complex learning disabilities.The annual salary for this role is approximately £28,000 - £35,000. About the Job:This campus has recently undergone a multi-million-pound development to provide 21 brand new homes for the...


  • Glasgow, Glasgow City, United Kingdom ADAGIO Full time

    Job SummaryWe are seeking an experienced Operational Excellence Director to lead our maintenance team at Adagio Glasgow Central. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our hotel facilities, including repairs, alteration, and installation of work.About the RoleThe Operational Excellence...


  • Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Join the University of Glasgow as an Operational Services Director and play a key role in delivering efficient and effective day-to-day services to stakeholders.About the Role:This is a unique opportunity to lead operational services across the Adam Smith Business School, ensuring compliance with current legislation, quality standards, and university...

  • Surveying Executive

    4 weeks ago


    Glasgow, Glasgow City, United Kingdom Newmilns Snow And Sports Complex Full time

    About UsNewmilns Snow and Sports Complex is a charity-run ski slope, the only one of its kind in the UK. We leverage the power of snow sports to promote positive health, well-being, and social change in East Ayrshire.Our mission is to provide a range of activities, including skiing, snowboarding, and tubing, as well as developmental programmes like the Ski...

  • Care-at-Home Director

    1 month ago


    Glasgow, Glasgow City, United Kingdom Sanctuary Group Full time

    About the RoleWe are seeking a highly skilled and experienced Peripatetic Manager to join our team at Sanctuary Care. As a key member of our management team, you will provide operational support to senior management and play a vital role in ensuring the high standards of care we provide to our residents.Key ResponsibilitiesProvide operational support to...


  • Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job Title: Head of Centre OperationsThe Head of Centre Operations will be responsible for the strategic oversight of the operational management of the Centre, including ownership of policies and procedures, roles and responsibilities of staff members, and ensuring effective delivery of the Centre's priorities.Main Responsibilities:Contribute to the...