Customer Relationship Management Strategist
4 weeks ago
At Select Recruitment Specialists Ltd, we are seeking a highly skilled CRM Manager to join our client's dynamic team. As a key member of the marketing department, you will be responsible for developing and implementing a comprehensive CRM strategy to drive customer engagement and sales.
The Role
As a CRM Manager, you will design and maintain the customer data architecture, lead the analysis of customer behavior to inform targeted marketing strategies, and define and execute personalized communication campaigns. You will collaborate with the marketing and sales teams to align CRM initiatives with business objectives and drive measurable improvements in customer engagement and sales.
Key Responsibilities:
• Develop and implement a comprehensive CRM strategy to enhance customer engagement and lifetime value
• Design and maintain the customer data architecture
• Lead the analysis of customer behavior to inform targeted marketing strategies
• Define and execute personalized communication campaigns
• Collaborate with marketing and sales teams to align CRM initiatives with business objectives
What We Offer
Our client offers a competitive salary, simply health cashback scheme, enhanced annual leave, flexible working hours, investment in your development and training, regular funded social events, and a pension scheme. If you are a motivated and experienced CRM Manager looking for a new challenge, please apply today.
Location
Based at their head office near Norwich, Norfolk. This is an on-site role.
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