Technical Support Specialist

19 hours ago


Bristol, Bristol, United Kingdom City of Danbury Full time

About the Role:

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  • The Computer Configuration Technician will be responsible for providing technical support for the City of Danbury's information systems and processes.">
  • The ideal candidate will have a strong understanding of computer hardware and software, as well as experience with networking concepts and web servers.">
  • This role requires excellent troubleshooting and problem-solving skills, as well as the ability to work effectively in a team environment.">
  • The successful candidate will also be responsible for maintaining an inventory of computer hardware and software, as well as performing necessary repairs and generating activity statistical reports.">
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Key Responsibilities:

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  • Providing technical support for the City of Danbury's information systems and processes.">
  • Supporting the integration of new technology and methodologies for library services.">
  • Deploying new machines and de-accessioning old technology.">
  • Setting up and taking down AV equipment.">
  • Facilitating technology programming for patrons and staff.">
  • Working at the computer help desk and providing in-person, email, and phone support.">
  • Maintaining an inventory of computer hardware and software.">
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Requirements:

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  • Bachelor's degree in Computer Science, Information Systems, or a related field.">
  • 3-5 years of experience in computer technology support.">
  • Working knowledge of computer hardware and software.">
  • Experience with security software and antivirus solutions.">
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Estimated Salary: $65,000 - $80,000 per year, depending on experience.



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