Technical Support Specialist

11 hours ago


Blackpool, Blackpool, United Kingdom CV-Library Full time

Job Description:

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This is an exciting opportunity to work as a Technical Support Specialist at CV-Library, where you will be responsible for providing excellent customer service and technical support to our pharmacy dispensers via telephone.

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Main Responsibilities:

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  • Provide remote support using remote access tools
  • Main contact for IT problem resolution via telephone
  • Log and categorize incoming calls and emails within our CRM system
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Requirements:

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  • A competitive salary of £25,000 per annum (plus overtime) with opportunities for career growth and development
  • A comprehensive benefits package including training and career development opportunities
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About the Role:

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This role is ideal for someone who has a passion for delivering excellent customer service and possesses good general IT skills. The estimated salary for this position is £25,000 per annum.



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