Customer Service Representative

3 weeks ago


Padiham, Lancashire, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and enthusiastic Customer Assistant to join our team at Lidl in Deutschland. As a Customer Assistant, you will be the face of our store, providing exceptional customer service and ensuring that every customer receives a warm and welcoming experience.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and requests in a timely and professional manner.
  • Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless shopping experience for customers.
  • Proactively identify opportunities to improve customer satisfaction and implement changes to enhance the shopping experience.
  • Participate in visual merchandising and store displays to create an engaging and attractive store environment.

What We Offer

  • A competitive hourly pay rate based on equal opportunity and pay structures.
  • An additional £2.00 per hour for bank holidays and £3.50 per hour for nights.
  • A generous benefits package designed to support your well-being and life outside of Lidl.
  • Opportunities for career progression and professional development.
  • A supportive and collaborative team environment.

Requirements

  • Experience working in a fast-paced environment.
  • Excellent customer service skills.
  • Flexibility to start a shift early or finish late.
  • A positive approach to changing priorities.
  • Drive and passion to work hard and make your store a success.

What to Expect

As a Customer Assistant at Lidl, you can expect a dynamic and challenging work environment where you will have the opportunity to develop your skills and knowledge. You will work closely with your colleagues to achieve sales targets and provide a seamless shopping experience for customers. We offer a competitive hourly pay rate, additional pay for bank holidays and nights, and a generous benefits package designed to support your well-being and life outside of Lidl.

How to Apply

If you are a motivated and enthusiastic individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity. Please note that your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.



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