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Duty Manager

1 month ago


Edinburgh City Centre, United Kingdom Merchant Leisure Ltd Full time
Duty Manager Opportunity at Merchant Leisure

Merchant Leisure, a dynamic hospitality group behind top Edinburgh venues, is expanding and seeking talented Duty Managers to join our team.

As a Duty Manager, you will play a key role in shaping our guest experience and driving the success of our venues. You will support the General Manager in overseeing daily operations, ensuring smooth and efficient running of the venue.

Key Responsibilities:

  • Drive sales, profitability, and guest satisfaction through hands-on leadership and team engagement.
  • Maintain high standards in service, training, and operations while ensuring a hands-on presence during peak hours.
  • Lead marketing initiatives, boost social media engagement, and uphold the unique brand experience at each venue.
  • Ensure operational compliance, manage costs effectively, and contribute to team development and recruitment.

What We Offer:

  • Competitive salary with an achievable quarterly bonus scheme.
  • Your share of cash and card tips and service charges.
  • 40% discount at all Merchant Leisure venues, on all food and drinks.
  • Gym membership scheme.
  • Private healthcare.
  • Fun team socials and celebrations for success.
  • Career development opportunities within an innovative, independent company with expansion plans.

Requirements:

  • Previous management experience in hospitality, preferably in high-volume bars/restaurants.
  • Strong leadership and communication skills with the ability to inspire and guide a team.
  • Passion for the food and drink industry, with attention to detail and a commitment to high standards.
  • Proficiency and interest in social media platforms, and a keenness to drive engagement on TikTok, Instagram, Facebook, etc.

This is a fantastic opportunity to join Merchant Leisure during an exciting period of growth. If you are a driven leader, who is ready to take on a fresh challenge, we want to hear from you. Please attach your current CV and apply now.