Advanced Field Support Engineer

2 days ago


Horsham, West Sussex, United Kingdom CBSbutler Ltd. Full time

Field Service Engineer Job Details

Company Overview:

CBSbutler Ltd. is a pioneering company in advanced electro-optical solutions, serving the defence and security industries.

Job Description:

As a Field Service Engineer, you will provide critical support to our clients worldwide, ensuring their systems are repaired, installed, and maintained to the highest standards.

Responsibilities:

  1. Perform offsite repairs and maintenance of complex systems
  2. Install new products and equipment at customer sites
  3. Provide after-sales support and servicing, including generating detailed site visit reports
  4. Repair and test allocated customer returns
  5. Evaluate new equipment and technologies with Sales and Engineering teams
  6. Prepare risk assessments and SSOW documents
  7. Identify and support continuous improvement initiatives within Customer Services

Requirements:

To be successful in this role, you must have:

  • Experience in complex systems maintenance, including electrical and mechanical assembly tools, within the military for naval, army, or air force
  • Electronics knowledge and competency in mechanical and electro-mechanical skills
  • A strong understanding of electrical, mechanical, PC architecture, and software skills, including problem diagnosis and software loading
  • Comfortable working in exposed conditions, including heights and heavy equipment
  • Ability to travel worldwide, often at short notice, and work extended hours as necessary

Benefits:

This position offers a competitive salary of £38,000 - £40,000 per annum, commensurate with experience.



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