Advanced Field Support Engineer
2 days ago
Field Service Engineer Job Details
Company Overview:
CBSbutler Ltd. is a pioneering company in advanced electro-optical solutions, serving the defence and security industries.
Job Description:
As a Field Service Engineer, you will provide critical support to our clients worldwide, ensuring their systems are repaired, installed, and maintained to the highest standards.
Responsibilities:
- Perform offsite repairs and maintenance of complex systems
- Install new products and equipment at customer sites
- Provide after-sales support and servicing, including generating detailed site visit reports
- Repair and test allocated customer returns
- Evaluate new equipment and technologies with Sales and Engineering teams
- Prepare risk assessments and SSOW documents
- Identify and support continuous improvement initiatives within Customer Services
Requirements:
To be successful in this role, you must have:
- Experience in complex systems maintenance, including electrical and mechanical assembly tools, within the military for naval, army, or air force
- Electronics knowledge and competency in mechanical and electro-mechanical skills
- A strong understanding of electrical, mechanical, PC architecture, and software skills, including problem diagnosis and software loading
- Comfortable working in exposed conditions, including heights and heavy equipment
- Ability to travel worldwide, often at short notice, and work extended hours as necessary
Benefits:
This position offers a competitive salary of £38,000 - £40,000 per annum, commensurate with experience.
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