Retail Operations Manager

4 weeks ago


Preston, Lancashire, United Kingdom Aveda Full time
Aveda - Retail Operations Manager - Preston

Company Overview:

Aveda is a leading beauty company that values diversity of thought and people. We offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

Salary: £25,000 - £35,000 per annum, depending on experience.

Job Description:

We are seeking a dynamic and inspirational Store/Retail/Counter Manager to lead, coach, and develop our team of Sales Associates to achieve all sales, customer service, and operational targets.

As a Retail Operations Manager, you will be responsible for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management.

You will have total accountability for delivering business results, managing inventory and facilities, and providing inspirational, authentic, and personalized customer service.

Key Responsibilities:

  • Lead a team to achieve sales and customer service targets
  • Create and execute in-store events
  • Manage inventory and facilities
  • Provide inspirational, authentic, and personalized customer service
  • Set sales and customer service targets, sales analysis, and staff scheduling

Required Skills and Qualifications:

To be successful in this role, you will need:

  • Proven retail management/assistant retail management experience, preferably within cosmetics
  • Previous business planning experience
  • Previous retail operations experience, including inventory and facilities management
  • Proven track record of leading a team to achieve sales and customer service targets

Benefits:

We offer a range of benefits, including:

  • Competitive remuneration package
  • Progressive career opportunities
  • Outstanding training and development

Location:

Preston, UK

Job Type: Full-time

Shift: Variable

Job Number: 2411510

Aveda is an equal opportunities employer and welcomes applications from suitably qualified and eligible candidates.



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