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IT Support Specialist

2 months ago

Wolverhampton, Wolverhampton, United Kingdom Tyman UK & Ireland Full time

Job Summary

We are seeking a skilled IT Support Specialist to join our team at Tyman UK & Ireland. As a key member of our IT department, you will provide technical support and assistance to our employees, ensuring the smooth operation of our IT systems and infrastructure.

Key Responsibilities

  • Provide first-tier technical support to employees via phone, email, and in-person
  • Assist in the development and implementation of IT policies and procedures
  • Collaborate with the IT Manager to resolve complex technical issues
  • Perform routine maintenance and troubleshooting on IT equipment and software
  • Stay up-to-date with the latest IT trends and technologies

Requirements

  • Previous experience in a technical support role or a related field
  • Strong knowledge of Microsoft software and network connectivity
  • Experience with Windows server, Hyper-V, and other IT systems
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team

About Us

Tyman UK & Ireland is a leading manufacturer of window and door hardware. We are committed to delivering high-quality products and exceptional customer service. As a member of our team, you will have the opportunity to work with a talented group of professionals and contribute to our company's continued success.