Claims Governance Expert
4 weeks ago
We are seeking a highly skilled Senior Claims Authority Analyst to join our team at Markel International Services Ltd. As a key member of our Governance & Delegated team, you will play a critical role in ensuring the effective management of delegated claims authority.
Key Responsibilities- Undertake pre-approval and due diligence reviews of delegated claims providers and cover holders, ensuring contract documentation is accurate and compliant with internal standards and regulatory requirements.
- Ensure post-bind activities are undertaken efficiently and effectively, aligning with our company's goals and objectives.
- Collaborate with the Due Diligence team to ensure unified delegated authority due diligence, undertaking underwriting cover holder on-boarding activities as directed.
- Support the Delegated Authority Manager in maintaining delegated claims authority relationships from a due diligence perspective across various divisions, including Lloyd's.
- Contribute to delivering excellent customer service to internal and external customers, ensuring timely and effective communication.
- Prepare and manage delegated claims enhanced MI, tracking performance and outcomes, and reporting to the Governance team.
- Provide data for reporting on the DCA population, ensuring accuracy and compliance with regulatory requirements.
- Ensure delegated claims due diligence practices adhere to internal claims manuals and processes, feeding into reviews of policies and procedures as directed.
- Ensure Markel International complies with all applicable regulatory requirements, maintaining a strong reputation in the industry.
- Manage delegated claims bordereaux, ensuring timely uploads to systems and meeting minimum requirements.
- Collaborate with the central operational audit team to ensure effective auditing of cover holders with claims handling authority and delegated claims administrators.
- Day-to-day management of claims loss funds, working closely with Claims Operations and the wider claims team.
- Stay up-to-date with regulatory developments from a delegated due diligence perspective, implementing changes effectively under the guidance of the OCUO and compliance.
- Work with the Delegated Authority Manager to ensure delegated claims standards and/or attestations are completed.
- Provide insight and support to the cover holder audit team to ensure effective full-cycle reviews of delegated authority business.
- Represent the Delegated Authority claims perspective at Delegated Oversight Groups.
- Previous experience in a Delegated Claims Authority role is essential.
- Good understanding of Lloyd's and delegated claims authority requirements.
- Good understanding of Lloyd's systems such as DCOM and Secure Share is essential.
- Effective communication and stakeholder management skills.
- High level of accuracy and attention to detail.
- Ability to deliver work on time to set deadlines.
- Good understanding of Microsoft Office, Word, and Excel.
Markel Corporation is a Fortune 500 company with over 60 offices in 20+ countries, operating in insurance, reinsurance, specialist advisory, and investment operations worldwide. We value diversity and strive to create a workplace where everyone feels welcome and empowered to succeed.
We offer a competitive salary, annual bonus, and strong benefits package, including 25 days paid holiday, company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, and season ticket loan. We also provide opportunities for professional development and growth within the company.
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