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Retail Team Leader
2 months ago
About the Role
Sue Ryder is a leading charity retailer seeking a highly skilled and experienced Retail Team Leader to join our team in Swaffham. As a key member of our retail team, you will be responsible for driving business growth, delivering exceptional customer service, and leading a team of volunteers to achieve sales targets.
Key Responsibilities
- Lead a team of volunteers to deliver great customer service and achieve sales targets
- Work with the local community to generate sufficient donated stock to drive sales
- Help to recruit, train, and retain a volunteer team
- Set high standards of merchandising and housekeeping to ensure the shop is well-merchandised and safe
- Manage effective stock processes through the Epos operation
- Act as a brand ambassador for Sue Ryder, supporting in-store campaigns and national fundraising initiatives
What We Offer
- Competitive benefits package, including 27 days holiday (rising to 33 with length of service) and company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme
- Access to Employee Support Programme
- Enhanced maternity, paternity, and adoption pay
- Employee Networks
About Sue Ryder
Sue Ryder is a leading charity retailer with over 400 shops across the UK. We are committed to providing expert medical, practical, bereavement, and emotional support to those in need. Our shops are a vital part of our fundraising efforts, and we rely on our retail teams to drive business growth and deliver exceptional customer service.
