Retail Sales Assistant

1 month ago


Northampton, Northamptonshire, United Kingdom The Works Full time
Retail Sales Assistant Role Overview

As a Retail Sales Assistant at The Works, you will be the heartbeat of our retail store, greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating, inspiring customers to return time and time again for more inspiration and products that satisfy their creative needs.

Key Responsibilities
  • Provide exceptional customer service, answering questions and making recommendations to customers.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Maintain a clean and organized store environment, including merchandise displays and stockroom areas.
  • Assist with visual merchandising, including setting up displays and arranging products to create an engaging shopping experience.
  • Support the Store Management team in opening and closing the store, as well as running the store when needed.
What We Offer

The Works is an awesome place to work, with a supportive and inclusive culture. As a Retail Sales Assistant, you will have the opportunity to grow your skills and career with instant access to further training and development in areas that interest you. You will also receive our additional keyholding pay enhancement when holding keys, as well as a range of other benefits, including a 25% colleague discount, MyWorks access, and more.

Our Culture

We are one team, working together to inspire our customers and support each other. Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations.

Skills and Behaviours
  • Genuine and authentic: Your positivity, creativity, and passion for our brand and products shine through, making you a trusted and valued member of our team.
  • Resilient champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease.
  • Stock magician: You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro, making the most of every opportunity.
Why Work at The Works?

At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including underrepresented groups, and we are committed to promoting diversity, inclusion, and reasonable adjustments. We listen, we care, and we want to hear your feedback and suggestions to help make The Works the best place you've ever worked.



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