Order Coordinator

3 days ago


London, Greater London, United Kingdom The Peninsula London Full time

The Peninsula London seeks a highly skilled Order Coordinator to join our Room Service team. This is an exceptional opportunity to work in a luxury environment, providing exceptional dining experiences for our guests.

Key Responsibilities

  • Process guest orders and requests promptly and professionally, ensuring accurate data entry and follow-up procedures.
  • Demonstrate exceptional menu knowledge, including ingredients, preparation methods, and health and safety regulations.
  • Utilize POS systems, reservation systems, and hotel applications to process payments and manage inventory effectively.
  • Ensure proper ordering, receiving, storing, and delivering of service requirements, amenities, and minibar items, maintaining high standards of accountability.

Requirements

  • Prior experience in a similar role within a luxury environment.
  • Good knowledge of food and beverage principles.
  • Friendly, positive, and adaptable demeanor.
  • Excellent time management and organization skills.

What We Offer

We provide a comprehensive compensation package, including:

  • An estimated salary of £35,000 - £45,000 per annum, depending on experience.
  • Generous service charge distributed equitably among colleagues.
  • Life insurance and enhanced company pension contributions.
  • State-of-the-art facilities, including a gym, fitness classes, relaxation room, and nursing mothers' room.
  • Colleague restaurant with healthy 24/7 food options.
  • On-site occupational health and safety nurse and wellbeing education sessions.


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