Fried Chicken Operations Manager
7 days ago
We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at Parkdean Resorts. As a key member of our food and beverage team, you will be responsible for supporting the General Manager in the day-to-day running of the business, delivering great guest service and food quality, and managing complaints.
Key Responsibilities:- Support the General Manager in the day-to-day running of the business
- Deliver great guest service and food quality, and manage complaints
- Run a safe and compliant restaurant through Health and Safety checks and TBFC systems
- Monitor and control business KPIs
- Lead and coach the team, delivering training and follow-up to all employees
- Manage stock and ordering
- Role model the TBFC values and create a positive working environment
- Great communicator with a keen eye for detail
- Passionate about making our guests happy and motivated to produce awesome food
- High focus on cleaning standards, taking pride in both your appearance and that of the restaurant
- A lead-by-example individual who drives standards
- Leadership and coaching experience
- Customer service: 1 year (preferred)
- Fast-paced kitchen environment: 1 year (preferred)
- Worked in a leadership role: 1 year (preferred)
We offer a competitive salary, up to 50% off your holidays at Parkdean Resorts, 30% off park activities, food, and drink, and 25% off holidays for friends and family. If you are a motivated and experienced individual who is passionate about delivering great guest service and food quality, we would love to hear from you.
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