Fried Chicken Operations Manager

7 days ago


Porthcawl, Bridgend county borough, United Kingdom Parkdean Resorts Full time

We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at Parkdean Resorts. As a key member of our food and beverage team, you will be responsible for supporting the General Manager in the day-to-day running of the business, delivering great guest service and food quality, and managing complaints.

Key Responsibilities:
  • Support the General Manager in the day-to-day running of the business
  • Deliver great guest service and food quality, and manage complaints
  • Run a safe and compliant restaurant through Health and Safety checks and TBFC systems
  • Monitor and control business KPIs
  • Lead and coach the team, delivering training and follow-up to all employees
  • Manage stock and ordering
  • Role model the TBFC values and create a positive working environment
Requirements:
  • Great communicator with a keen eye for detail
  • Passionate about making our guests happy and motivated to produce awesome food
  • High focus on cleaning standards, taking pride in both your appearance and that of the restaurant
  • A lead-by-example individual who drives standards
  • Leadership and coaching experience
Desired Experience:
  • Customer service: 1 year (preferred)
  • Fast-paced kitchen environment: 1 year (preferred)
  • Worked in a leadership role: 1 year (preferred)

We offer a competitive salary, up to 50% off your holidays at Parkdean Resorts, 30% off park activities, food, and drink, and 25% off holidays for friends and family. If you are a motivated and experienced individual who is passionate about delivering great guest service and food quality, we would love to hear from you.



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