Pool Attendant

2 months ago


Girvan, United Kingdom Turnberry Resort, Scotland Full time
Job Summary

We are seeking a highly skilled and experienced Pool Attendant to join our team at Turnberry Resort, Scotland. As a key member of our spa operations team, you will be responsible for delivering exceptional levels of service to our guests and members, ensuring a five-star experience in all aspects of the spa operation.

Key Responsibilities
  • Lifeguard Duties: Maintain adequate pool coverage, perform lifeguard duties, and monitor pool and whirlpool cleanliness.
  • Spa Maintenance: Maintain the cleanliness of equipment and levels of guest supplies in the fitness and spa areas.
  • Facilities Management: Maintain the cleanliness of the entire spa, including changing rooms, toilets, showers, and relax areas.
  • Opening and Closing Procedures: Follow opening and closing procedures correctly, reporting any maintenance issues to the Duty Manager.
  • Sales and Revenue Generation: Responsible for achieving sales targets as set by the Spa Manager, encouraging clients to return to the spa by recommending an on-going fitness program and cross-selling other products and services.
  • Personal Training Revenue: Assist in driving personal training revenue through recommending a course of sessions based on achieving objectives, in collaboration with the Fitness Instructor.
Candidate Specification
  • Must be eligible to live and work within the UK.
  • Must be willing to adhere to immaculate grooming policy and strict uniform standards.
  • Previous experience within a spa or leisure environment is essential.
  • Must be in possession of relevant lifeguarding qualification.
  • First Aid qualification is desirable.
  • Perform any other duties deemed reasonable by management, showing flexibility to cover areas outside the listed responsibilities.
Benefits
  • Subsidised staff accommodation (if required).
  • Access to a meal on duty in the staff canteen.
  • Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
  • Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
  • Resort Facilities use of the Spa, Gym, and Golf facilities, including a Staff Golf Club (subject to some restrictions).
  • Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
  • Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
  • Employee Assistance Programme offering a range of Employee Assistance Help Lines.
  • Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.