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Customer Service Representative

1 month ago


Cardiff, Cardiff, United Kingdom Tesco Full time
About the Role

We are seeking a dedicated and enthusiastic individual to join our Tesco team as a Customer Service Representative. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities

Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
Work collaboratively with colleagues to achieve sales targets and drive business growth.
Maintain a high level of product knowledge, ensuring that customers receive accurate information and advice.
Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.

What We Offer

Competitive hourly rate, with opportunities for pay progression.
Comprehensive training and development program, equipping you with the skills and knowledge to succeed in your role.
Access to a range of benefits, including holiday pay, pension scheme, and discounts on Tesco products.
Opportunities for career advancement and professional growth within the company.

About Us

Tesco is a leading retailer committed to serving our customers, communities, and planet. We strive to create a workplace that is inclusive, diverse, and supportive, where everyone feels valued and empowered to succeed. If you are a motivated and customer-focused individual who shares our values, we encourage you to apply for this exciting opportunity.