Handyman Specialist

About the Role

As a Handyman Specialist at Mears, you will be working alongside the London Borough of Havering Council in our Social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community.

A Handyman Specialist within our Rainham branch will be part of a local team undertaking high-standard General repairs and refurbishment activities to Housing properties, delivering best-in-class customer service and satisfying all safety, quality, and cost control standards.

• You will have a certified core trade in support of completing repair/refurbishment works on time and to a high standard in accordance with agreed standard operating procedures.
• Take ownership in undertaking construction, fault finding, and maintenance repairs aiming for a first-time completion whilst remaining within budget and time parameters.
• Ensure that the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders. This includes but is not limited to appearance, company ID, condition of vehicles, and maintaining a high standard of Health & Safety requirements.
• Process all activities in association with tasks/works electronically utilising a handheld device (PDA). This includes, but not limited to, worksheets, timesheets, and photographic evidence of works before/during/after, van stock replenishment, booking of annual leave, vehicle inspections, safeguarding issues, risk assessments, and method statements.
• Keep all supplied company assets in a good condition in line with the company policies and report to your Supervisor/Manager where damages occur.
• Utilise existing stock or collect materials as and when required to meet works order requirements, in accordance with standard operating procedures for purchasing and van stock control compliance.
• Attend informal and formal meetings and training sessions as required.

Role Criteria:

• General handyman experience
• Driving Licence
• Own tools
• Willingness to support tenants with concerns.
• Working as part of a large team

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Benefits we can offer you

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies
• Company Van, Fuel Card and Uniform