Food Service Operations Manager

4 days ago


Telford, Telford and Wrekin, United Kingdom Tesco Partners Full time
Job Overview

We have a great opportunity for an experienced café professional to take responsibility for one of our comfy, welcoming cafés.

This role involves overseeing daily operations, including routines, processes, sales standards, and changes. You will be responsible for managing a team of helpful colleagues in a clean, tidy, and organized café environment.

Key Responsibilities:

  • Sales Growth and Team Management: Maximise sales, impact, and presentation in the café by leading and developing your team.
  • Cafe Safety and Compliance: Ensure everything is safe and legal for customers and colleagues.
  • Team Development: Select, train, and develop team members to ensure excellent customer service.
  • Café Menu Expertise: Act as a café menu expert, providing guidance on food and drink preparation.
  • Customer Experience: Ensure customers are served quickly and receive high-quality food and drinks.

Benefits Package:

  • Colleague Clubcard with increasing discounts at Tesco
  • Flexible working from day one
  • Retirement savings plan
  • Life Assurance
  • Free wellbeing services
  • Exclusive deals and discounts website
  • Uniform provided and supportive policies
  • Holiday starting at 28 days (including Bank Holidays)
  • Access to colleague networks

Tesco Cafés offer a family-friendly work environment and inclusive culture. We celebrate diversity and strive to create a workforce that reflects our customers worldwide.



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