Leicester Customer Support Specialist
6 days ago
Job Description: We are looking for an experienced Leicester Customer Support Specialist to join our team at beBee Professionals.
About the Role: In this position, you will be responsible for handling customer inquiries, resolving issues, and providing excellent service.
Main Responsibilities:
- Respond to customer inquiries via phone, email, or chat.
- Assist customers with product and service-related queries.
- Process customer orders and manage account information.
- Work collaboratively with other teams to achieve customer satisfaction.
Requirements and Qualifications:
- Previous experience in a similar role.
- Excellent communication and problem-solving skills.
- Ability to work accurately under pressure.
- Proficiency in Microsoft Office and CRM systems.
- Strong analytical and decision-making skills.
Remuneration: The salary for this position is £28,000 - £32,000 per annum (dependent on experience), plus performance-based incentives.
Employee Benefits:
- Pension scheme and health insurance.
- Ongoing training and development opportunities.
- A dynamic work environment with clear career progression.
- Flexible working arrangements.
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