Leicester Customer Support Specialist

6 days ago


Leicester, Leicester, United Kingdom beBee Professionals Full time £22,000 - £28,000

Job Description: We are looking for an experienced Leicester Customer Support Specialist to join our team at beBee Professionals.

About the Role: In this position, you will be responsible for handling customer inquiries, resolving issues, and providing excellent service.

Main Responsibilities:

  1. Respond to customer inquiries via phone, email, or chat.
  2. Assist customers with product and service-related queries.
  3. Process customer orders and manage account information.
  4. Work collaboratively with other teams to achieve customer satisfaction.

Requirements and Qualifications:

  • Previous experience in a similar role.
  • Excellent communication and problem-solving skills.
  • Ability to work accurately under pressure.
  • Proficiency in Microsoft Office and CRM systems.
  • Strong analytical and decision-making skills.

Remuneration: The salary for this position is £28,000 - £32,000 per annum (dependent on experience), plus performance-based incentives.

Employee Benefits:

  • Pension scheme and health insurance.
  • Ongoing training and development opportunities.
  • A dynamic work environment with clear career progression.
  • Flexible working arrangements.


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