Senior Director of Sustainability Services

3 weeks ago

London, Greater London, United Kingdom Green Recruitment Company Full time

An opportunity has arisen for a dynamic Senior Director of Sustainability Services to join a leading global consulting firm specializing in net-zero consulting services to mid-cap and large corporates business. Key Responsibilities:

  • Oversee and control the departmental budget dedicated to net zero, ensuring the required allocation of skills and resources to support delivery and the business's strategic objectives, while maintaining financial performance.
  • Own and develop the net-zero service offering, ensuring accurate information and insights are delivered to customers at all times.
  • Build and maintain a revenue-generating net-zero pipeline across the customer base.
  • Lead greenhouse gas accounting, carbon reduction, and net-zero strategies with blue-chip customers.
  • Be responsible for guiding and advising organizations through their net-zero targets, setting strategies, and driving growth. Assist with carbon reduction and net-zero plans, acting as the sponsor/lead on projects.
  • Deliver a comprehensive service excellence strategy that reflects the organization's values and objectives. Drive the adoption of a customer-first approach across all departments, fostering a culture of delighting customers.
  • Collaborate with other departments such as Marketing, Operations, Sales, and Customer Success to promote and integrate net-zero initiatives. Forge strong internal partnerships to ensure a consistent and exceptional customer experience.
  • Define KPIs to monitor service quality, customer satisfaction, and team performance. Regularly assess and report on the impact of service initiatives, providing data-driven recommendations for improvements.
  • Stay abreast of industry best practices and emerging technologies related to net-zero.Your Profile:
    • 10+ years' experience as a leader in the net-zero consultancy sector.
    • A master's degree in architectural engineering, sustainability, building services engineering, energy, or similar.
    • Expertise in GHG reporting (GHG protocol, ISO, and familiarity with emissions factor databases and third-party footprinting software tools).
    • Experience in leading carbon/Net Zero projects in a consultancy environment across various sectors, including supply chain management.
    • A comprehensive understanding of low-carbon transition facilitation and regulatory frameworks.
    • Knowledge of UK and international legislation, policies, and guidelines in carbon accounting and net-zero.

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