Product Specialist

1 week ago


Colchester, Essex, United Kingdom Carbon 60 Full time
Role Overview: Carbon 60 is seeking a highly skilled Technical Sales Coordinator to join their team in Colchester. This office-based, permanent position plays a crucial role in supporting the company's growth and aspirations for 2025. The ideal candidate will possess strong technical knowledge, excellent customer interaction skills, and a deep understanding of engineering/manufacturing processes.

The successful applicant will be responsible for learning the client's specific product range, handling all technical and general enquiries from customers, and collaborating with the sales team to ensure customer satisfaction. Additionally, they will utilize CRM correctly and update it accordingly.

Key Responsibilities:
  • Learn the client's product range
  • Be the focal point for all technical and general enquiries
  • Cover sales from initiation through to completion, producing quotes for new units, spares, and servicing
  • Work collaboratively with the sales team to ensure customer satisfaction
  • Utilize CRM correctly and ensure it is updated


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