On Site Field Service Specialist

1 day ago


Bedford, Bedford, United Kingdom Ricoh Full time

Ricoh is a leading global technology business that designs and manufactures graphic solutions to transform communications. We are seeking a skilled On Site Field Service Specialist to join our team in Bedford and Luton Hospital.

About the Role:

  • Maintain and repair Ricoh printers to ensure optimal performance and customer satisfaction.
  • Ensure timely delivery of consumables and supplies to customers to maximize machine uptime.
  • Collect and report data to Head Office to maintain accurate records.
  • Manage site stock levels to minimize losses.

Key Responsibilities:

  1. Perform routine maintenance tasks on Ricoh printers.
  2. Identify and resolve technical issues to minimize downtime.
  3. Develop strong relationships with customers to understand their needs and preferences.

Benefits:

We offer a competitive salary package, including company van, bonus, and additional benefits. Estimated salary: £40,000 - £55,000 per annum.



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