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IT Director

1 month ago

Brierley Hill, Dudley, United Kingdom undisclosed Full time

Job Role: IT Account Manager

Salary: £45,000 + commission - OTE £60-70K

Location: Remote / Work From Home (WFH) - 3 days from the office - 2 from home - must be commutable to Dudley

Key areas: O365, Microsoft CSP, Cloud, DRAAS, Backup, Cyber, Network Security, Sales, Internal Sales, Account Development, Hosted Connectivity, Cloud Services, Contact Centre, Business Phones, IT Managed Services, Mobility solutions, MDM, Telco, Telecoms, MSP, IT MSP, Hosted Telephony, Broadband, Customer Services, Inside Sales, Customer Service, Customer Relations, IT Customer Success, Account Management, Non-quota bearing

About the Role:

Chapman Tate Associates seeks a seasoned IT Account Manager to join this leading provider of Hosted Connectivity, Business Telco, Cyber, and IT Managed Services.

Key Responsibilities:

  1. Client Relationship Management: Manage a portfolio of key client accounts, serving as the primary point of contact.
  2. Relationship Development: Develop and maintain long-term relationships with clients, understanding their needs and objectives.
  3. Technical Expertise: Act as a trusted advisor to clients, providing technical expertise and guidance.
  4. Collaboration: Collaborate with internal teams to ensure client satisfaction and successful project delivery.
  5. Upselling and Cross-selling: Identify opportunities for upselling and cross-selling to maximize account growth.
  6. Reporting and Presentations: Prepare and deliver regular reports and presentations to clients, highlighting performance and progress.

About the Company:

A fast-growing organisation that defines itself as being agile and innovative, with a commitment to building a working environment that values inclusivity, innovation, agility, and drive.

Their mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings.