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Quality Assurance Specialist
2 months ago
Employment Solutions Limited is seeking a seasoned Quality Assurance Specialist to drive quality and reliability initiatives for key customer accounts across Europe. This critical role involves managing customer claims, conducting root cause analysis, and facilitating continuous improvement in product quality, reliability, and customer satisfaction.
Key Responsibilities- Develop and implement quality improvement plans to enhance product reliability and customer satisfaction
- Collaborate with cross-functional teams to resolve customer claims and issues
- Conduct root cause analysis to identify and address quality and reliability concerns
- Facilitate continuous improvement initiatives to drive quality and reliability excellence
To succeed in this role, you will need:
- Proven experience in quality assurance and reliability engineering
- Strong analytical and problem-solving skills
- Excellent communication and collaboration skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
Employment Solutions Limited offers a competitive salary and benefits package, as well as opportunities for professional growth and development.