Retail Operations Manager

1 week ago


Glasgow, Glasgow City, United Kingdom ProCook Full time

ProCook is on the hunt for a highly motivated Retail Operations Manager to join our Glasgow Store team.

About ProCook

We are the UK's fastest-growing quality cookware brand, and we're passionate about making every kitchen a ProCook kitchen. Our team is driven by a shared vision to deliver exceptional customer experiences and provide top-notch products that inspire creativity in the kitchen.

Salary and Benefits

We offer a competitive salary of up to £27,500 per year, depending on experience, as well as a period bonus based on sales targets. You'll also enjoy a range of benefits, including enhanced parental leave, a generous staff discount, and an annual paid volunteering day.

Job Description

As our Deputy Manager, you will be the sous-chef to our Store Manager, helping to whip up a high-performing team and a delightful shopping experience. Your key responsibilities will include:

  • Supporting daily store operations and ensuring everything runs smoothly.
  • Taking charge in the Store Manager's absence.
  • Creating memorable shopping experiences that keep customers coming back.
  • Training and inspiring your team to be product experts and brand ambassadors.
  • Maintaining a spotless and inviting store layout.
  • Keeping an eye on costs and finding ways to save without compromising quality.
  • Ensuring stock accuracy and reporting any issues.
Requirements

To succeed in this role, you will need to be:

  • A natural leader with a positive attitude.
  • Driven to meet targets and excel in a fast-paced environment.
  • Lovely engaging with customers and providing top-notch service.
  • Comfortable with computers and POS systems.
  • Detail-oriented and organised.
Join Our Team

We welcome everyone and believe diverse teams are the best teams. If you're passionate about delivering exceptional customer experiences and have what it takes to be part of our fast-growing team, we'd love to hear from you.



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