Heavy Industry Operations Manager

3 days ago


Horsham, West Sussex, United Kingdom Southern Cranes and Access LTD Full time

Southern Cranes & Access Ltd, a leading provider of mobile crane hire and powered access solutions, is seeking an experienced Crane Hire Desk Controller to join their team on a full-time, permanent basis.

About the Role

This exciting opportunity involves coordinating the daily management of labour requirements, ensuring seamless communication with clients, and fostering strong relationships to drive repeat business.

Responsibilities
  • Coordinate hire desk operations, including order processing, queries, scheduling, and developing rehire business.
  • Provide exceptional customer service, responding to client needs, and ensuring timely resolutions.
Requirements

To be successful in this role, you will need:

  • Good knowledge of mobile cranes and the plant industry.
  • A professional, friendly, and helpful approach to build strong relationships with clients.
What We Offer

In return for your expertise, Southern Cranes & Access Ltd offers:

  • A competitive salary (£35,000 - £45,000 per annum) based on experience.
  • Pension scheme.
  • Critical illness cover.
  • Simplyhealth Health Cash Plan.
  • 22 days' holiday plus bank holidays.
  • Mobile phone.


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