Infrastructure Specialist

3 weeks ago


London Area, United Kingdom Ryder Reid Legal Full time

Job Title: Desktop Infrastructure Engineer

Job Summary: We are seeking a skilled Desktop Infrastructure Engineer to join our team at Ryder Reid Legal.

About the Role: As a Desktop Infrastructure Engineer, you will be responsible for managing and enhancing the firm\'s system images, ensuring seamless operations across Europe and Asia.

Key Responsibilities:

  • Manage application and system image deployments, configuration, and support.
  • Resolve Windows OS issues to minimize disruption for technicians and users.
  • Provide expert-level troubleshooting to maintain high availability and performance in Citrix environments.
  • Guide and document requirements for Group Policies, Azure/Entra, and Intune policies.
  • Communicate effectively with technicians across Europe and Asia to ensure effective support.
  • Collaborate with US counterparts to align on desktop infrastructure standards.
  • Foster strong relationships with technicians, service desk teams, and users.
  • Implement changes based on feedback to improve images and deployments.
  • Maintain consistency and quality in desktop infrastructure standards.

Qualifications:

  • Proven experience in SCCM and Windows OS troubleshooting.
  • Strong knowledge of Citrix environments.
  • Understanding of Group Policies, Azure/Entra, and Intune.
  • Excellent problem-solving skills and a proactive approach.
  • Ability to work independently and in a team within a multicultural environment.
  • Experience supporting users across Europe and Asia is a plus.

Technologies/Software:

  • SCCM, Citrix, Windows 10/11, Microsoft Office 365, Azure, Intune, PowerShell, ServiceNow.

About Ryder Reid Legal:

We are a recruitment specialist, connecting legal talent with leading law firms in London and internationally.

How to Apply:

Please submit your application to Ryder Reid Legal.



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