Infrastructure Specialist
3 weeks ago
• Job Title: Desktop Infrastructure Engineer
• Job Summary: We are seeking a skilled Desktop Infrastructure Engineer to join our team at Ryder Reid Legal.
• About the Role: As a Desktop Infrastructure Engineer, you will be responsible for managing and enhancing the firm\'s system images, ensuring seamless operations across Europe and Asia.
• Key Responsibilities:
- Manage application and system image deployments, configuration, and support.
- Resolve Windows OS issues to minimize disruption for technicians and users.
- Provide expert-level troubleshooting to maintain high availability and performance in Citrix environments.
- Guide and document requirements for Group Policies, Azure/Entra, and Intune policies.
- Communicate effectively with technicians across Europe and Asia to ensure effective support.
- Collaborate with US counterparts to align on desktop infrastructure standards.
- Foster strong relationships with technicians, service desk teams, and users.
- Implement changes based on feedback to improve images and deployments.
- Maintain consistency and quality in desktop infrastructure standards.
• Qualifications:
- Proven experience in SCCM and Windows OS troubleshooting.
- Strong knowledge of Citrix environments.
- Understanding of Group Policies, Azure/Entra, and Intune.
- Excellent problem-solving skills and a proactive approach.
- Ability to work independently and in a team within a multicultural environment.
- Experience supporting users across Europe and Asia is a plus.
• Technologies/Software:
- SCCM, Citrix, Windows 10/11, Microsoft Office 365, Azure, Intune, PowerShell, ServiceNow.
• About Ryder Reid Legal:
We are a recruitment specialist, connecting legal talent with leading law firms in London and internationally.
• How to Apply:
Please submit your application to Ryder Reid Legal.
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