Restaurant Operations Director

3 weeks ago


London, Greater London, United Kingdom German Doner Kebab Full time
Job Description

We are seeking a highly skilled and experienced Restaurant Operations Director to join our team at German Doner Kebab. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and leading high-performing teams.

The successful candidate will be responsible for overseeing all aspects of restaurant operations, including managing staff, ensuring quality control, and maintaining high standards of customer service. They will also be expected to lead by example, promote a positive working environment, and contribute to the overall success of the business.

Key Responsibilities:
  • Manage and motivate a team of staff to achieve exceptional customer satisfaction and sales growth.
  • Oversee daily operations, including staffing, inventory management, and food safety protocols.
  • Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
  • Monitor and report on key performance indicators (KPIs) to identify areas for improvement and optimize business outcomes.
  • Collaborate with other departments to ensure seamless delivery of services and promote a culture of teamwork and collaboration.
Requirements:
  • A proven track record in a similar role, preferably in the quick-service or fast-food industry.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work effectively in a fast-paced environment and adapt to changing priorities.
  • Familiarity with restaurant management software and systems.
Benefits:
  • An attractive salary of £30,000 per annum.
  • A quarterly bonus scheme linked to KPI performance.
  • A comprehensive company pension scheme.
  • A free staff meal allowance.


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