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Automotive Professional
2 months ago
About the Role:
We are seeking an experienced Automotive professional to join our Aftersales division in Warrington. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the highest standards of customer engagement and satisfaction.
Key Responsibilities:
- Provide expert advice and guidance to customers on automotive-related matters
- Ensure timely and efficient resolution of customer complaints and issues
- Work closely with colleagues to achieve sales and customer satisfaction targets
- Stay up-to-date with industry developments and best practices
- Contribute to the development of new business opportunities and initiatives
Requirements:
- Automotive Aftersales/Service Experience (Level 3 essential)
- Genuine desire to deliver the highest standards of customer engagement and satisfaction
- Team player with a confident and friendly manner
- Ability to work with company processes/systems
- Excellent communication skills
- Keen eye for detail
- Comfortable working in a fast-paced environment
- Forward-thinking mentality
- Full UK driving license
What We Offer:
- Ongoing professional development opportunities
- Staff car scheme
- Pension contribution
- Free flu vaccination/eyecare vouchers
- Annual salary: £30,000 - £36,000 OTE: £36,156 - £42,370