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Retail Store Manager

2 months ago

Sheffield, Sheffield, United Kingdom Sue Ryder Full time
About the Role

We are seeking an experienced and proactive Shop Manager to lead our charity store in Hillsborough. As a key member of our retail team, you will be responsible for driving sales, managing a large team of volunteers, and ensuring excellent customer service.

Key Responsibilities
  • Develop and implement sales strategies to drive business growth and achieve targets
  • Lead a team of volunteers to deliver exceptional customer service and provide a positive shopping experience
  • Work with the local community to generate donated stock and maintain a well-merchandised store
  • Recruit, train, and retain a volunteer team, providing leadership and guidance
  • Manage stock processes, including Epos operations, to ensure a fresh and seasonal stock offering
  • Act as a brand ambassador for Sue Ryder, supporting in-store campaigns and national fundraising initiatives
What We Offer

We offer a competitive benefits package, including 27 days holiday (rising to 33 with length of service), company pension scheme, staff discount, and access to employee support programs.

About Sue Ryder

Sue Ryder is a leading charity retailer with over 400 shops across the UK. We provide expert medical, practical, bereavement, and emotional support to those in need, and our shops play a vital role in generating funds for our services.