Network Services Technician

1 week ago


Northampton, Northamptonshire, United Kingdom Addition+ Full time

We are seeking a highly skilled Network Services Technician to join our team at Addition+, an IT services company that offers solutions across Cyber Security, vulnerability management, and cloud modernisation.

Job Summary

The successful candidate will be responsible for performing routine maintenance tasks, updating documentation, and remediating against failures in an ITIL aligned environment. They will also assist with the remediation of security vulnerabilities and work towards achieving targeted SLA's, KPI's, and receiving excellent customer feedback.

Key Responsibilities
  • Perform regular backups and monitoring checks.
  • Update documentation to reflect changes and improvements.
  • Remediate against failures and reduce downtime.
  • Assist with the remediation of security vulnerabilities.

Requirements
  • Strong knowledge of Networking Infrastructure and key services such as Switching, Firewalls, VLANs, Wireless, SSL, IPSEC VPNs, DNS, DHCP.
  • In-depth knowledge of Microsoft Operating Systems (Windows 10/11 and Windows Server).
  • Familiarity with M365 Administration (Entra, Exchange Online, Defender etc).
  • Intune or other MDM experience is desirable.

What We Offer
  • A challenging and rewarding role.
  • Opportunities to work with cutting-edge technologies.
  • Exposure to a variety of clients.
  • A supportive and collaborative work environment.


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