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  • Duty Manager Position

    1 month ago

    Tenbury Wells, Worcestershire, United Kingdom AF Blakemore - Retail Full time

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    1 month ago

    Tenbury Wells, Worcestershire, United Kingdom AF Blakemore - Retail Full time

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  • Duty Manager Position

    1 month ago

    Tenbury Wells, Worcestershire, United Kingdom AF Blakemore - Retail Full time

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  • Duty Manager

    4 weeks ago

    Tenbury Wells, Worcestershire, United Kingdom AF Blakemore - Retail Full time

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  • Duty Manager

    4 weeks ago

    Tenbury Wells, Worcestershire, United Kingdom AF Blakemore - Retail Full time

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Duty Manager

2 months ago

Tenbury Wells, United Kingdom AF Blakemore - Retail Full time
About the Role

We are seeking a highly motivated and experienced Duty Manager to join our team at the Tenbury Wells SPAR store. As a key member of our leadership team, you will be responsible for driving growth and excellence in store operations, customer service, and team management.

Key Responsibilities
  • Support the Store Manager in ensuring a safe, legal, and high-performing store environment.
  • Assist in delivering store operations, objectives, and key performance indicators (KPIs).
  • Manage, coach, and support colleagues to develop a motivated and empowered team.
  • Carry out performance management and absence management as necessary.
  • Take responsibility for occasional opening and closing of the store, colleague safety, and stock/cash security/accountability.
  • Conduct cash reconciliations, voids, and refunds, and other management tasks for till colleagues.
  • Model exceptional customer service and lead the team to provide an outstanding customer experience.
  • Work with colleagues to promote the store and engage with the local community.
  • Adhere to all company policies, procedures, and processes.
Requirements
  • Previous management or supervisor experience in a food retail or similar fast-paced operation.
  • Commitment to achieving and sustaining exceptional customer service standards.
  • Ability to plan, organize, and prioritize effectively.
  • Effective communication and influencing skills at all levels.
  • Ability to take appropriate action and make decisions.
  • Commitment to promoting collaborative working.
  • Enthusiasm and flexibility with a positive attitude.
  • Commitment to developing own skills and applying learning to improve performance.
What We Offer
  • Holiday, maternity, and paternity leave and pay in excess of statutory entitlements.
  • Cycle to work scheme.
  • Opportunities for skill development and capability growth in a supportive and diverse culture.
  • Outstanding training and development opportunities.
  • Gain hands-on experience in a high-volume, fast-paced environment.
  • Enhanced maternity and paternity pay packages.
  • Flexible working hours opportunity.
  • Excellent additional benefits package, including:
    • Early access to pay through 'EarlyPay'.
    • 24/7 access to payslips via HR/Payroll portal.
    • 12.5% staff discount on fresh items and 10% staff discount on ambient products in our SPAR stores (excluding alcohol and cigarettes).
    • Wellbeing support, including access to emotional support, counseling, legal, and financial advice.
    • Company pension scheme.
    • Company life insurance worth 1 x annual salary and 6 x annual salary with company pension scheme.
    • NEST pension scheme.
    • Extra holiday - purchase scheme.
    • Long service awards.