Store Operations Coordinator

About the Role

We are seeking a skilled Trade Branch Supervisor to join our team. The ideal candidate will have a strong background in customer service, sales, and leadership, with the ability to drive results and exceed targets.

Key Responsibilities:

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• Provide exceptional customer service and support to new and existing customers">
• Ensure excellence in customer service, operational standards, and Branch sales targets are achieved">
• Support the delivery of sales targets while developing and maintaining positive customer relationships">
• Assist with the delivery of branch operations">
• Provide support and assistance to Branch colleagues as required">
• Support the Branch Manager to ensure team completes actions and activities on time, and in full">
• Ensure Branch team compliance with Health and Safety, company policies, and procedures">
• Undertake stocktakes and audits">
• Maintain maintenance records for Branch vehicles">
• Conduct Branch housekeeping for front of house, warehousing, and merchanting">

Requirements:

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• Possession of a valid driving license is essential">
• Commercial approach to drive sales and maximize margins">
• Excellent organizational skills, ability to prioritize, and use own initiative">
• Confident IT user with experience of MS Office and industry-standard software (e.g., SAP)">
• Previous branch stocktake experience could be a distinct advantage">
• Able to work in a small team and occasionally alone">
• Experience within a similar role ideally in a trade/builders merchant/retail/glazing or uPVC environment could be a distinct advantage">

Benefits:

We offer a competitive basic salary of £27,903 per year, an excellent monthly bonus scheme up to £32,703 per year, 25 days holiday plus statutory holidays, and various benefits such as a free Healthcare plan, Life Assurance Plan, Christmas shutdown, and opportunities for career development and growth within the company.