Service Delivery Director Fire Alarms

2 days ago


Harlow, Essex, United Kingdom ERP Limited Full time

We are looking for an experienced Contracts Manager to join our Fire & Security team at ERP Limited. As a key member of our operations team, you will play a vital role in delivering exceptional results and exceeding client expectations.

About ERP Limited

We are an established company based in the UK, dedicated to providing top-notch services in the Fire & Security sector. Our team is passionate about delivering innovative solutions that meet the evolving needs of our clients.

Benefits Package

The successful candidate will enjoy a comprehensive benefits package, including a company vehicle, 25 days' holiday (plus bank holidays), buy and sell holiday scheme, access to a pension scheme, vehicle and fuel card, company phone and tablet device, time and a half rate for evening and Saturday working hours, double time for night-time, Sunday, and bank holiday working, weekend working available, and employee wellbeing programme.

About the Role

In this exciting opportunity, you will be responsible for:

  • Managing the effective day-to-day management of the contracts service delivery.
  • Coordinating with stakeholders to ensure seamless contract delivery.
  • Identifying opportunities for process improvement and implementing changes to enhance efficiency and effectiveness.

Requirements

To be successful in this role, you will need:

  • Experience as a Contracts Manager in the Fire & Security sector.
  • Strong analytical and problem-solving skills, with the ability to identify and address operational challenges.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.


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