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Credit Controller

2 months ago


Glasgow, Glasgow City, United Kingdom SThree Management Services Full time
About the Role

We are seeking a highly skilled Credit Controller to join our team at SThree Management Services. As a key member of our Credit Control Team, you will play a crucial role in maintaining a portfolio of clients and applying collection activity to ensure timely invoice payments.

Key Responsibilities
  • Manage a portfolio of client accounts, ensuring invoices are paid promptly and resolving any queries or disputes that may arise.
  • Utilize effective communication skills to drive query resolution and payment, working closely with key stakeholders to achieve this goal.
  • Ensure a best-in-class client experience by delivering high-quality service and maintaining accurate records in D365.
  • Collaborate with Sales Ledger, Sales Consultants, Placement Support, and Billing to maintain accurate customer records and ensure seamless communication.
  • Attend regular ledger reviews with the Credit Control Manager/Team Leader to discuss portfolio performance and identify areas for improvement.
  • Support the Credit Control Team Lead with ad-hoc initiatives and contribute to the development of the team.
Requirements
  • Collections experience, with a strong understanding of O2C processes and credit risk principles.
  • Significant experience of managing a high-volume ledger, with excellent analytical and problem-solving skills.
  • Good working knowledge of SAP (desirable) and Microsoft Office software, including Excel and Word.
  • Expert communication and presentation skills, with the ability to review data and confidently make decisions.
  • Great negotiator and influencer, with a high degree of proficiency in Microsoft Office software.
What We Offer

As a Credit Controller at SThree Management Services, you will enjoy a range of benefits, including:

  • The choice to work flexibly from home and the office, in line with our hybrid working principles.
  • Bonus linked to company and personal performance.
  • Generous 28 days holiday allowance, plus public holidays.
  • Annual leave purchase scheme.
  • Five days paid Caregiver/Dependant leave per annum.
  • Five paid days off per year for volunteering.
  • Private health care, discounted dental insurance, and health care cash back scheme.
  • Opportunity to participate in the company share scheme.
  • Access to a range of retail discounts and savings.
Our Values

We are committed to ensuring that all processes are equitable and everyone is treated with fairness and dignity. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.