Field Service Repair Expert

2 days ago


Nottingham, Nottingham, United Kingdom Darco International Inc Full time

As a Field Service Engineer with Finning, you will play a critical role in responding to customer's field repair and service requests. Your primary responsibility will be to diagnose and resolve any mechanical or electrical issues in a safe, timely, and cost-effective manner.

Main Job Functions:
  • Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation.
  • Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer.
  • Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards.

You will also be responsible for maintaining accurate records of your work and ensuring that all equipment is properly maintained and serviced. In addition, you will need to work collaboratively with other teams to ensure seamless delivery of services to customers.

We are seeking a highly skilled and experienced engineer who can demonstrate excellent technical knowledge and skills, as well as outstanding customer service skills. The successful candidate will have a strong background in heavy earth moving equipment operating knowledge and experience of working on a variety of construction and static machines.



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