Front Desk Coordinator for Healthcare Village
1 week ago
Company Overview:
Bupa is a leading health insurer and provider, driven by the purpose of helping people live longer, healthier, happier lives.
Salary: £11.60 per hour - Paid breaks, with flexible hours that suit your availability.
Job Description:
We are seeking a skilled Front Desk Coordinator to join our team at Richmond Villages Wood Norton, Evesham Road, Worcestershire. As the front of house, you will represent the welcoming spirit of our award-winning village, providing a warm welcome to visitors and residents.
Your Key Responsibilities will include:
- Offering refreshments and managing sign-ins
- Handling incoming calls and directing them appropriately
- Addressing resident queries and reporting as necessary
- Processing financial transactions for sundry items and issuing receipts
- Updating display boards with current information
- Managing mail and ensuring prompt correspondence
- Coordinating bookings and updating records for restaurant reservations, maintenance, and transport
- Maintaining accurate records, including forms, room status, and resident lists
Required Skills and Qualifications:
To succeed in this role, you will need:
- Previous experience in reception or care home roles
- Excellent communication skills and superb phone etiquette
- Familiarity with Microsoft Office
- Outstanding attention to detail and time management skills
Benefits:
At Bupa, we offer a supportive work environment, opportunities for professional growth, and a chance to make a real difference in people's lives.
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