Food and Beverage Department Supervisor

3 weeks ago

The Royal Town of Sutton Coldfield, United Kingdom The Belfry Full time

The Belfry Hotel & Resort is a leading hospitality destination, boasting 300+ luxurious bedrooms and suites, multiple restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are renowned for their world-class quality. We are seeking an experienced supervisor to oversee key services and ensure a fantastic experience for all our guests.

This role will involve working closely with the head of department to establish and implement standards of performance within the department. You will be responsible for ensuring the team is fully briefed and trained, creating an environment that promotes employee morale and pride. If you are a passionate and inspirational leader who develops your team and fosters excitement for our food and drinks offering, we want to hear from you.

About the Role

  • Oversee key services and ensure a fantastic experience for all our guests
  • Work with the head of department to establish and implement standards of performance within the department
  • Ensure the team is fully briefed and trained
  • Create an environment that promotes employee morale and pride

About You

  • An experienced supervisor who has led teams in busy, service-led restaurants or events
  • Passionate about quality food, wine and beverages and the use of seasonal produce
  • An inspirational leader who develops your team and fosters excitement for our food and drinks offering
  • Fantastic eye for detail
  • Experienced in taking ownership over your department and achieving financial and guest targets
  • Able to develop strong relationships with your guests, team, and colleagues

Benefits

We offer a range of benefits, including on-the-job coaching and mentoring, in-house training, and access to our online learning platform. We also provide apprenticeships in a host of subjects, delivering nationally recognised qualifications to help advance careers. Our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles.

Wellness

We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. We offer mental health support and access to funded counselling, as well as healthcare schemes including life assurance, 24-hour GP services, and health cash-plans.

Our Values

We are a community that values each individual's contribution and growth, whilst supporting each other's success. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren't just words; they're the foundation of our culture and the essence of who we are.

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