Senior Credit Controller
4 weeks ago
CBSbutler Holdings Limited trading as CBSbutler is seeking a skilled Credit Controller to join their Cash Collections Team in Birmingham. This role will involve collecting monies from clients on a timely basis, using a combination of phone calls, statements, and letters as required.
The successful candidate will be responsible for assisting in the collection of external customer debt, informing and resolving any issues or disputes on external customer accounts, and building internal and external customer relationships to support the Cash Collections role. They will also be responsible for ensuring that appropriate action is taken against accounts that are in default, maintaining customer account records, and advising business units of any potential issues or problems that may arise on external customer accounts.
Key responsibilities include:
- Collecting monies from clients on a timely basis
- Assisting in the collection of external customer debt
- Informing and resolving any issues or disputes on external customer accounts
- Building internal and external customer relationships
- Maintaining customer account records
- Advising business units of any potential issues or problems
Requirements:
- ICM qualified or equivalent
- Strong track record working in a collections or credit control environment
- Strong Excel skills at an intermediate level
- Ability to create spreadsheets and maintain databases
- Confident talking to people on the phone
- Ability to work collaboratively with internal finance colleagues and business stakeholders
This role may require security clearance, and offers of employment will be dependent on obtaining the relevant level of clearance.
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