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Roadside Vehicle Technician
2 months ago
Join Auto Assist Group, a leading provider of roadside assistance and automotive services, as a Roadside Vehicle Technician. As a key member of our team, you will be responsible for attending customer appointments and providing expert vehicle repair and maintenance services.
Key Responsibilities:- Vehicle Diagnostics: Perform thorough diagnostics to identify vehicle issues, using advanced tools and equipment to assess vehicle conditions.
- Repair and Service: Provide minor repairs on-site, including servicing, DPF cleans, sensor replacements, and other minor repairs, ensuring customer satisfaction through professional and friendly service.
- Customer Service: Communicate effectively with customers, providing clear explanations of services performed and ensuring their needs are met.
- Documentation: Maintain accurate records of services provided, including time of service, parts used, and customer interactions, reporting recurring issues to management to improve service offerings.
- Safety and Compliance: Adhere to all safety protocols and guidelines, ensuring the safety of yourself and customers, and maintaining equipment and vehicles in good working condition.
- Continuous Learning: Stay up-to-date with the latest automotive technology and roadside assistance techniques, participating in training and development opportunities to enhance skills and knowledge.
- Automotive technical training or certification preferred.
- Previous experience in automotive repair, roadside assistance, or related field is a plus.
- Strong mechanical aptitude and problem-solving skills.
- Valid driver's license.
- Ability to work independently and as part of a team.
- Excellent social and communication skills.
- Willingness to work flexible hours, including weekends and holidays.
- Competitive salary and benefits package.
- Ongoing training and career development opportunities.
- Work vehicle and equipment provided.
- An encouraging team environment.
