Arena Operations Supervisor

3 weeks ago


London, Greater London, United Kingdom ABBA Voyage Full time
About the Role:

We are seeking a highly motivated and experienced individual to join our team as an Arena Duty Manager. This is a full-time position responsible for ensuring the seamless operation of the ABBA Arena. The successful candidate will have excellent leadership skills, with the ability to motivate and empower teams to deliver industry-leading customer service.

As a key member of our operations team, you will take the lead in crisis management incidents, support Visitor Services Team Leaders with customer recovery, and handle team members' requests for management support. You will also have a specialty area of work, such as Roster and Complaints, Training and Standards, or Audience and Auditorium.



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