Optical Express Representative
22 hours ago
We are seeking a highly skilled and customer-focused individual to join our team as a Clinical Support Specialist in Bristol. As a key member of our Optical Express team, you will play a vital role in delivering exceptional patient care and ensuring a 5-star service experience.
Your primary responsibility will be to support our patients through their clinical journey, providing them with a comfortable and relaxed environment while guiding them through their treatment options. You will work closely with our ophthalmic professionals to ensure seamless communication and a smooth patient experience.
This is an exciting opportunity for a driven and passionate individual who is committed to delivering outstanding customer service and achieving exceptional results.
Key Responsibilities- Supporting patients through their clinical journey, including diagnostic tests and consultations
- Communicating effectively with optometrists and surgeons to ensure seamless patient care
- Maintaining accurate patient records and scheduling patients' appointments
- Providing world-class customer service to patients and their families
- Demonstrated excellent written and verbal communication skills
- Strong negotiation and interpersonal skills
- Ability to work independently and as part of a team
- Excellent organizational skills and attention to detail
- Commercial awareness and ability to provide world-class customer service
- An estimated annual salary of £24,000, plus bonus potential
- A comprehensive training program to develop your skills and knowledge
- A modern and supportive working environment
- The opportunity to work with a leading optical healthcare provider
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