Optical Express Representative

22 hours ago


Bristol, Bristol, United Kingdom Optical Express Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Clinical Support Specialist in Bristol. As a key member of our Optical Express team, you will play a vital role in delivering exceptional patient care and ensuring a 5-star service experience.

Your primary responsibility will be to support our patients through their clinical journey, providing them with a comfortable and relaxed environment while guiding them through their treatment options. You will work closely with our ophthalmic professionals to ensure seamless communication and a smooth patient experience.

This is an exciting opportunity for a driven and passionate individual who is committed to delivering outstanding customer service and achieving exceptional results.

Key Responsibilities
  • Supporting patients through their clinical journey, including diagnostic tests and consultations
  • Communicating effectively with optometrists and surgeons to ensure seamless patient care
  • Maintaining accurate patient records and scheduling patients' appointments
  • Providing world-class customer service to patients and their families
Requirements
  • Demonstrated excellent written and verbal communication skills
  • Strong negotiation and interpersonal skills
  • Ability to work independently and as part of a team
  • Excellent organizational skills and attention to detail
  • Commercial awareness and ability to provide world-class customer service
What We Offer
  • An estimated annual salary of £24,000, plus bonus potential
  • A comprehensive training program to develop your skills and knowledge
  • A modern and supportive working environment
  • The opportunity to work with a leading optical healthcare provider


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