Cafe Management Executive

3 weeks ago


Dundee, Dundee City, United Kingdom Tesco Full time
About the role
As Tesco Cafe's Operations Manager, you will oversee a group of cafes within a designated region, focusing on four key areas: People, Customers, Operations, and Finance. Your responsibilities will include supervising the implementation of best practices, complying with legal policies and procedures, and meeting financial goals. This role is about growth and making every day a little better for customers and colleagues. You will identify and develop the skills of promising managers, guiding them to be their very best.

Key responsibilities
  1. Making sure all cafes within your region comply with health, safety, and food standards.
  2. Driving improvement programmes to help underperforming cafes thrive.
  3. Leading the Cafe Manager and their teams through training and mentoring.
  4. Overseeing best practices to ensure quality service, legal compliance.
  5. Monitoring the maintenance of cafes and equipment to protect assets and meet regulations.
  6. Using your skills to find better ways of working for our customers and colleagues.
  7. Helping us to achieve our business vision by collaborating with leadership teams.
  8. Working with store and office teams to deliver plans and provide valuable feedback.
  9. Conducting timely performance reviews to identify development or corrective actions.

You will need
  • A background in hospitality.
  • Experience managing multiple sites.
  • A commitment to excellent customer service.

What's in it for you
Alongside a fantastic work-life balance, we offer excellent benefits, including Colleague Clubcard, Quarterly Bonus Scheme, Optional Private Healthcare, flexible working, retirement savings plan, LifeAssurance, and access to free wellbeing services.
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